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退换货原则

胡盛

 退货说明:

我们承诺自顾客在订单状态为“等待买家确认收货”期间(“等待买家确认收货”状态有效期为10天,10天后将自动确认收货),如符合以下条件,我们将提供全款退货的服务:

     1、商品及商品本身的外包装没有损坏,保持商城出售时的原质原样;

     2、注明退货原因,如果商品存在质量问题,请务必说明;

     3、确保商品及配件、附带品或者赠品、保修卡、三包凭证、发票、商城发货清单齐全;

     4、如果成套商品中有部分商品存在质量问题,在办理换货时,必须提供成套商品;  

以下情况不予办理换货:

     1、任何非由商城出售的商品;

     2、任何已使用过的商品,但有质量问题除外;

     3、任何因非正常使用及保管导致出现质量问题的商品。

 

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